Smartpoint Desktop

The Travelport Smartpoint Desktop UX Guidelines provide a framework for building feature enhancements using a common set of predictable interface elements.

The primary goals of the CX team for Smartpoint are to optimize the experience and interface for the agents who use it.

The enhancements for the application are viewed through the lens of balancing a hybrid product that affords the agents the speed and efficiency of a cryptic based workflow, with modern graphical tools that provide them powerful and timely information.

All of these elements come together to provide agents a better and more productive experience.


Contents


Color Palette
Colors used in the application.

Fonts & Typography
Specifications for common type elements.

Interface Structure
Overview of the application's layout and basic functions.

Overview
Header
PNR Viewer
PNR Action Bar
Application Menu
Terminal
Terminal Action Bar

Informational Components
Specifications for informational components, such as messages and notifications.

Tooltips and Contextual Information Icons
Activity and Processing Indicators
Progress Indicators
Notifications
Message Boxes
Static Pop Ups

Navigational Components
Specifications for navigational controls.

Tabs
Menus
Expanders
Sliders

Containers
Overview of different types of dialogs and dialog layouts in Smartpoint.

Dialogs
Browser

Downloads
Downloadable files for icons, buttons, and other assets.